Frequently asked questions

You've questions? We've answers 🤝
  • For orders within the USA and Canada, shipping takes 4 to 6 business days via US Postal and Canada Post. International orders take 5 to 10 business days and are handled by your local postal service.

  • Once your order has been processed and shipped, you’ll receive an email with your tracking information so you can follow your package’s journey.

  • Orders are typically processed and shipped within 3 business days. You will receive a tracking number once your package is on its way.

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.

  • Yes, we ship worldwide, with delivery times of 5 to 10 business days depending on your location.

  • Since our products are customized, returns and exchanges are only available if there is an issue with the quality or if the item arrives damaged. Please contact us if you have any concerns.

  • Yes, you can fully customize our cases and tumblers with any name and number. Personalization is done directly on the product page before adding the item to your cart.

  • You have up to 1 hour after placing your order to make changes. After that, the order moves into processing

  • We accept credit and debit cards, PayPal, Apple Pay, and Google Pay.

  • Yes, discounts are available for orders of more than 10 items. Please contact us via the contact page for more details.

  • You can currently personalize products for football, and hockey. Basketball & Baseball will be available soon.

  • Please contact us via our contact page, and we will resolve any issues with your order.

  • If you need assistance or have any questions, you can reach us via our contact form, and we will respond promptly.

  • All of our products are shipped from the USA. Shipping times vary depending on your location, but we aim to deliver as quickly as possible.